Tina Healy said her
female name was on the order and
she was wearing a skirt at the time, but the man looked her up and down and
made a point of addressing her as a man.
‘The guy stops. Looks me up and down a couple of
times. Stares for a moment. And then makes a decision to call me ‘sir’ a couple
if times, even after I clarified my name was Tina,’ she posted on Facebook. The
experience made her feel ‘hurt and made me feel ugly,’ she said. She
immediately complained to Domino’s, adding: ‘It’s pretty rare these days
because progressive businesses educate their staff. Mostly I shrug it off. But
sometimes it gets through.’
Tina, from Victoria in Australia, said she was
impressed by the response from the pizza company, who called her back to
apologise and say staff would be offered better training on diversity. ‘They
will address the issue with their training team. Are open to the possibility of
Genda contributing to that training process.’ It seems she took down her
earlier Facebook post.
A Domino’s spokesman said: ‘We continually work to
deliver customer service of the highest standards, and deliver ongoing training
to all employees. ‘We have advised our customer we would welcome her input and
insight into future training programs, and look forward to continuing this
discussion.’
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